Legal
Guarantee policy
What Cogrova guarantees operationally for customers on cogrova.com.
Draft / placeholder. Marketing “guarantees” must match what support and engineering can actually deliver.
Service commitment
We commit to operating the platform with reasonable care, maintaining backups appropriate to our architecture, and providing channels to report issues.
Support
Billing and access issues can be reported via Contact. Response times depend on plan and volume; we do not guarantee instant human replies unless stated in your plan.
No outcome guarantees
We do not guarantee business outcomes (revenue, compliance certifications, or third-party acceptances) from using the dashboard. You remain responsible for your legal and accounting obligations.